Service & Support
Technical support, manufacturer's warranty and feedback — all in one place
Termojet provides a full range of service operations for Termojet equipment — heat pumps, pumps, boiler room automation, pump groups, manifolds and hydraulic separators. One of our core principles is ensuring customers receive high-quality service support.
- Commissioning and start-up of Termojet heat pumps and boiler room automation systems
- Installation and configuration of Termojet Light and Termojet Profi Plus automation systems
- Warranty, post-warranty and technical maintenance of heat pumps, boiler rooms and fast-assembly systems
- Warranty and post-warranty repair of Termojet equipment (pumps, heat pumps, automation)
- Contractual relationships with partners
- Submit a request by phone or via messenger
- All spare parts available in stock
- Engineer arrival in the shortest possible time
- Qualified specialist consultation
- Specialised tools for measuring all equipment parameters
- Annual preventive maintenance of heat pumps (split and monobloc) for stable operation with maximum COP
Our service department employs highly qualified specialists who have completed full training courses and are equipped with modern diagnostic instruments for repair and maintenance work. You will never be left alone with your problem — our team will also help prevent potential issues in the future.
How we can help
Specialist Consultation
We answer technical questions on equipment selection, installation and configuration. Consultations available by phone and email.
Technical Diagram Development
We develop hydraulic connection diagrams for manifolds, pump groups and heat pumps tailored to each specific project.
Equipment Selection
We calculate parameters and select optimal equipment based on system capacity and client requirements.
On-site Engineer Visit
We arrange an authorised engineer visit for technical inspection, commissioning or troubleshooting.
Integrated System Design
We design turnkey heating and hot water supply systems: from technical brief to working drawings.
Boiler Room Configuration
We carry out boiler room commissioning, controller programming and heating circuit balancing.
Contact the Technical Department
Our engineers are ready to answer questions during business hours. For urgent matters — please call.